Hm88 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Privacy is more than a written policy — it is our daily operational commitment. Here are the six pillars of data protection at hm88.
All data transmitted between your device and hm88's servers is protected by banking-grade 128-bit SSL encryption. No third party can intercept or read your information while in transit.
Member personal data is stored on servers with strict access controls and automated backup systems. Only specifically authorised staff may access member data, and every access is logged for audit purposes.
Two-factor authentication (2FA) is available for all member accounts. We use multi-layered identity verification to ensure that only the legitimate account owner can access their personal information.
Hm88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without the explicit consent of the member concerned.
All data collection and processing practices at hm88 comply with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We also follow the latest guidelines issued by the Department of Personal Data Protection.
Members have the right to request deletion of their personal data from hm88's systems, subject to legal retention requirements and applicable anti-money laundering regulations in Malaysia.
Important Note: This Privacy Policy explains how hm88 manages your personal data. By using our platform, you agree to the practices described in this document. Please read it carefully before registering.
Hm88 ("we", "Platform", or "hm88") is committed to protecting the privacy and security of the personal data of every member who uses our online entertainment platform. This Privacy Policy is drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia and the highest international data protection standards.
This policy applies to all information collected through the hm88.lc website, our mobile app, and all related services we offer. We encourage you to read this document carefully so you fully understand your rights and how we handle your personal information.
If you have any questions regarding this Privacy Policy, our data protection team is ready to assist via the channels listed at the end of this document.
Hm88 only collects personal data that is strictly necessary to provide our services safely and efficiently. The data we collect falls into several categories:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identification Information | Full name, MyKad/passport number, date of birth | Mandatory (KYC) |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Information | Bank account number, account holder name, transaction records | Mandatory (Withdrawal) |
| Usage Data | Gaming history, login habits, game preferences | Automatic |
| Technical Data | IP address, device type, browser version, cookie data | Automatic |
hm88 does not collect personal data from children under the age of 18. Should we discover that such data has been collected inadvertently, it will be deleted immediately.
Your personal data is collected through various channels as you interact with the hm88 platform. The following are the primary ways data collection takes place:
Hm88 uses collected personal data solely for lawful and stated purposes. We do not process your data for any other purpose without notifying you in advance. The primary purposes of data use are:
hm88 only processes your personal data on a valid legal basis — namely member consent, contractual necessity, the platform's legitimate interests, or applicable legal obligations.
Hm88 does not sell or trade members' personal data. However, under certain circumstances, we may need to share your data with selected third parties. Such disclosure only occurs in the following situations:
All third parties that receive hm88 member personal data are bound by strict data protection agreements and must comply with the security standards we set.
Hm88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, misuse, or accidental disclosure.
In the event of a data breach affecting your personal information, hm88 will notify affected members within 72 hours of the breach being identified, in line with data protection best practices.
Hm88 uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform performance. The cookies we use fall into three types:
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your ability to use certain platform features fully.
In accordance with Malaysia's PDPA and international data protection standards, every hm88 member has the following rights regarding their personal data:
You have the right to request and receive a copy of all personal data we hold about you within 21 working days.
You may request correction of inaccurate or outdated personal data via your account settings or our support team.
You may request deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team. We will process your request within the timeframe required by law.
Hm88 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws in Malaysia. The following are our general data retention guidelines:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
Hm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable legislation, or service improvements. When material changes are made, we will:
Continued use of the hm88 platform after any Privacy Policy changes take effect will be considered as your acceptance of the amended policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the hm88 Data Protection Officer (DPO) team is ready to assist. You may reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For more complex data access requests, a resolution period of 21 working days applies as stipulated by Malaysia's PDPA.