Terms and Conditions hm88 — Platform Terms of Use

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any service provided by hm88, you acknowledge that you have read and fully understood these Terms and Conditions and agree to be bound by them. If you do not agree with any part of these terms, you are advised not to use the hm88 platform.

These Terms and Conditions apply to all platform users, including visitors, registered members, and VIP members. hm88 reserves the right to amend, update, or replace any part of these terms at any time without prior notice. It is the member's responsibility to review this page periodically to ensure continued compliance with the latest version of the terms.

2 Member Eligibility

To register and use the hm88 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not a citizen or resident of any country or territory where online gambling is prohibited by local law.
• Have full legal capacity to enter into a binding agreement.
• Not currently listed on any responsible gaming self-exclusion register.
• Act on your own personal capacity and not as an agent or representative of any third party.

Hm88 reserves the right to request proof of identity or age at any time. Members who fail to submit the required documents within the stipulated timeframe risk having their account suspended until verification is complete.

3 Account Registration

Each individual is only permitted to hold one (1) active account at hm88. It is the member's responsibility to ensure that all information provided during registration is accurate, complete, and up to date. False or misleading information may result in immediate account closure and forfeiture of any remaining balance.

• Full name must match a valid government-issued identification document.
• Phone number and email address must belong to the member and remain active.
• Your password must be kept confidential — do not share it with anyone.
• Members must notify hm88 immediately if they detect any unauthorised access to their account.

Identity verification (KYC) is required before your first withdrawal is processed. Accepted documents include MyKad, a Malaysian passport, or a valid driving licence.

4 Deposit & Payments

Hm88 accepts deposits via a range of local Malaysian payment methods. All deposits are instant and processed automatically through our secure payment system.

• Supported payment methods: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and local bank transfers.
• The minimum deposit is RM 20 for most payment methods.
• Hm88 does not charge any processing fees for deposits.
• Members must use a bank account or digital wallet registered in their own name when making deposits.
• Deposits made using third-party accounts are prohibited and may result in account suspension.

If a deposit has not been credited to your account within 30 minutes, please contact our support team via live chat with proof of transaction for immediate review.

5 Fund Withdrawal

Hm88 is committed to processing all valid withdrawal requests within 15 minutes for accounts that have completed KYC verification. Withdrawals will be processed to the same bank account or digital wallet used for the deposit, subject to the chosen payment method.

• The minimum withdrawal amount is RM 50 for most methods.
• KYC verification must be completed before the first withdrawal is approved.
• Bonus funds that have not met the rollover requirements are not eligible for withdrawal.
• Hm88 reserves the right to request additional supporting documents for withdrawals exceeding certain limits.
• Withdrawals to third-party accounts are prohibited without written approval from hm88 management.

6 Bonus & Promotions

Hm88 offers a variety of bonuses and promotions from time to time. All bonuses are subject to the specific terms set out in each promotional offer. The general terms applicable to all bonuses are as follows:

• Each bonus has a wagering requirement (rollover) that must be met before a withdrawal is permitted.
• Bonuses may only be claimed by eligible members in accordance with each promotion's terms.
• Bonus abuse, including but not limited to multiple registrations, use of automated software, or account collusion to exploit promotions, is strictly prohibited.
• Hm88 reserves the right to void bonuses and associated winnings if fraud or abuse is detected.
• Bonuses are non-transferable between accounts.
• The bonus expiry date will be stated in each promotional offer.

For more information on current promotions, members may refer to the promotions section within the platform or contact our support team.

7 Game Rules

All games available on hm88 are operated by internationally licensed game providers using independently verified random number generator (RNG) technology. All game outcomes are random and cannot be manipulated by any party, including hm88 itself.

• Members must understand the rules of each game before placing any bets.
• The use of automation software, bots, or any unauthorized tools to play games is strictly prohibited.
• In the event of a technical fault or disruption during gameplay, hm88 will resolve the dispute based on server records on file.
• Game results that have been completed and calculated by the system are final.
• Hm88 is not liable for any losses arising from internet or device disruptions on the member's end.

8 Member Conduct

Hm88 is committed to providing a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited and may result in account suspension or closure without warning:

• Fraud, manipulation, or any attempt to exploit system vulnerabilities.
• Money laundering or using the platform for any unlawful purpose.
• Threats, harassment, or abusive language directed at staff or other members.
• Colluding with other members to gain an unfair advantage in table games or Live Casino.
• Sharing login credentials or allowing others to use your account.
• Attempts to access hm88 data or systems without authorization.

Hm88 reserves the right to restrict, suspend, or close the account of any member who violates any of the above rules, and reserves the right to withhold or forfeit any remaining balance where the violation involves fraud or illegal activity.

9 Account Closure

Members may close their account at any time by contacting our support team. Prior to closure, all active bonus wagering requirements will be voided and any valid deposit balance will be processed for withdrawal once verification is complete.

Hm88 reserves the right to close or suspend a member's account under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Failed identity verification or submission of falsified documents.
• Suspected activity involving fraud, money laundering, or financial crime.
• Request by relevant legal authorities or regulatory bodies.
• Multiple account registrations by the same individual.

10 Liability Limits

Hm88 provides this platform on an "as is" basis and makes no guarantees or warranties regarding uninterrupted access, errors, or any losses that may arise from use of the platform. To the extent permitted by applicable law:

• Hm88 is not liable for any indirect, consequential, or special losses incurred by members.
• Hm88's liability to any member is limited to the total amount deposited by that member within the 30 days prior to the claim being made.
• Hm88 is not liable for any losses resulting from service disruptions caused by third-party providers such as payment or game providers.

Members acknowledge that online gambling involves financial risk and hm88 is not responsible for individual members' gambling decisions.

11 Terms Amendment

Hm88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes will take effect immediately upon publication on this page. hm88 will endeavour to notify members via email or platform notification for material changes.

Continued use of the hm88 platform following any changes to the terms constitutes your acceptance of the amended terms. It is the member's responsibility to review this page periodically.

12 Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which hm88 is registered and licensed. Any dispute arising from or in connection with these Terms and Conditions shall be resolved through binding arbitration or legal proceedings in a court of competent jurisdiction.

If any provision in these Terms and Conditions is found to be invalid, unenforceable, or inconsistent with applicable law, that provision will be modified to the minimum extent necessary, while all other provisions will remain in full force and effect.